This article walks you through how to quickly convert your timesheets from PDF to Word formats.
How do I reset my password?
If you forget your password and remember your email address, follow the steps below. If you have forgotten your password and your email address, speak to your agency and ask them which email address they have associated with you on the system. Either go to the timesheet login page for your agency (this will normally be on their website) or, …
How to email your client’s with all accepted timesheets
If it helps for your client to receive accepted PDFs of timesheets, then here is how to do it. That’s it. Remember, this will send an email to your client for every contractor on every contract linked to that client.
Change timesheet start days
Agencies, industries and countries don’t always work Monday to Sunday so if you would like timesheets to run on days that are different to this, here is how to change it. Navigate to Settings > Agency defaults > Timesheets From the dropdown, select the day of the week that you would like your timesheets to start from. Once you have …
Resend timesheet authorisation email
So, it’s Monday at midday and your candidates have submitted their timesheets. Most have been authorised but a few haven’t. What do you do? Give your client a call and offer to resend the pending timesheets. To resend timesheets, simply hover over the pending timesheets you would like to send and hit the icon A toast will appear to confirm …
Add contract
If you would like to add a new contract, you can do so by following the steps below: 1. Make sure you are on your administration role. 2. Navigate to ‘Contracts’ in the left hand menu. 3. Click ‘Add new contract’ and follow the steps. Note:
How to set a contractor and authoriser
In this guide we’ll run you through adding a contractor and an authoriser to a contract. Once you have completed this task, you will have invited both parties to the system and they will be invited and given a nice user friendly experience that hides any options they don’t need and everything should be very straight forward for them. So, …
Add extra Admins to agency account
If you would like to add an additional admin to your account, you can do this yourself by following the steps below: 1. Make sure you are on your administration role. 2. Navigate to ‘Users’ in the left hand menu. 3. Find the user you are looking to promote and click the action with the tooltip ‘Setup user as administrator’. …
Forward all authorised PDF timesheets to a payroll email address
To set the system up to automatically send authorised timesheets straight to your payroll or finance department, follow the steps below: That’s it, done.
My agency works on a ‘week ending’, not ‘week beginning’ basis, how can I change this?
The default for the system when you first join, is to request time entries on a ‘beginning’ basis i.e. week beginning or month beginning. However, we appreciate that this doesn’t work with the processes in place with every agency, so you can change this to a week or month ending instead. To make the change, follow the instructions below: That’s …
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