Resend timesheet authorisation email

Why aren’t emails getting through to clients?

James Warrack For Agencies

Sometimes, you may find that a client or candidate says that they haven’t received notification emails from the system. There can be various reasons for this: If you believe that none of the above are applicable, please let us know and we will check that the emails have left the system as expected.

Resend timesheet authorisation email

How to find your agencies brand colours

James Warrack For Agencies

If you don’t know how to find the exact colours of your logos and brand colours, there are some neat ways to get them. Option 1. Download a colour picker tool as an extension to your browser and hover over your logo and the colour you’re looking for then head over to the Branding section of the dashboard and put …

Resend timesheet authorisation email

Change timesheet start days

James Warrack For Agencies

Agencies, industries and countries don’t always work Monday to Sunday so if you would like timesheets to run on days that are different to this, here is how to change it. Navigate to Settings > Agency defaults > Timesheets From the dropdown, select the day of the week that you would like your timesheets to start from. Once you have …

Resend timesheet authorisation email

Resend timesheet authorisation email

James Warrack For Agencies

So, it’s Monday at midday and your candidates have submitted their timesheets. Most have been authorised but a few haven’t. What do you do? Give your client a call and offer to resend the pending timesheets. To resend timesheets, simply hover over the pending timesheets you would like to send and hit the icon A toast will appear to confirm …

Contract detail screenshot

Add contract

James Warrack For Agencies

If you would like to add a new contract, you can do so by following the steps below: 1. Make sure you are on your administration role. 2. Navigate to ‘Contracts’ in the left hand menu. 3. Click ‘Add new contract’ and follow the steps. Note:

How to set a contractor and authoriser

James Warrack For Agencies

In this guide we’ll run you through adding a contractor and an authoriser to a contract. Once you have completed this task, you will have invited both parties to the system and they will be invited and given a nice user friendly experience that hides any options they don’t need and everything should be very straight forward for them. So, …

setup user as administrator

Add extra Admins to agency account

James Warrack For Agencies

If you would like to add an additional admin to your account, you can do this yourself by following the steps below: 1. Make sure you are on your administration role. 2. Navigate to ‘Users’ in the left hand menu. 3. Find the user you are looking to promote and click the action with the tooltip ‘Setup user as administrator’. …